Many people can find it difficult to resolve problems with their housing.  Whether you own or rent your home, or you're a local authority or housing association tenant, knowing your rights and responsibilities can be confusing.  It can also be difficult to ensure that your landlord is doing what they should to keep your home safe and secure. 

Our drop-in clinics provide free advice on a range of housing-related issues including rent arrears, eviction notices and tenancy deposits. We can help you to:

  • Resolve disputes with your landlord and avoid disrepair
  • Recover your tenancy deposit
  • Challenge unfair and incorrect homelessness decisions
  • Exercise your rights and avoid eviction

All our advice is completely free of charge, impartial and confidential.  We employ solicitors and legally trained advisers so you know you're getting the best possible help.

There's no need to wait for an appointment, just come along to the drop-in clinic below where you'll be seen by one of our expert advisers, normally within 15 minutes. If you have any letters please bring them along, even if you haven't opened them yet.

    Drop-in Location

    The Speakeasy


    Thursday 10.00 - 12.30
    166 Richmond Road
    CF24 3BX