Benefits advice clinic

Every Monday 10:00-12:30

Welfare reform has had a huge impact for thousands of people.  You might be confused by your entitlement and how to make a claim, or your payments may have suddenly been cut or stopped altogether. 

Our drop-in clinics are open to anyone living or working in Cardiff and can help you to claim your correct benefit entitlement and find greater financial stability.  We can empower you to challenge decisions made by the Department of Work and Pensions, your local authority, and JobCentre Plus.

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No one knows what the future holds. When your life changes, whatever the reason, you could be entitled to financial support to make things just a little bit easier. We can help you to work out what help is available and how you can claim it.

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Sometimes the DWP makes a decision that’s unfair, incorrect or even unlawful. We can help you to navigate the appeals process including mandatory reconsiderations, written submissions and in some cases representation at tribunal.

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Universal credit

If you’ve been affected by the introduction of UC we can help you resolve issues including right to reside, delayed payments, rent arrears and unaffordable deductions. If you’re claiming a legacy benefit we can advise you on the impact of migrating to UC.