Recent welfare reform has had a huge impact on quality of life for thousands of people.  You might be confused by your entitlement and how to make a claim, or your payments may have suddenly been cut or stopped altogether. 

Our drop-in clinics can help you to claim your correct benefit entitlement and find greater financial stability.  We can empower you to challenge incorrect and unfair decisions of the Department of Work and Pensions, your local authority, and JobCentre Plus. We can help you to:

  • Calculate your benefit entitlement and make a claim
  • Challenge unfair and incorrect decisions made by the DWP and local authority, including stoppages and overpayments
  • Support you through the appeal process including written submissions and, in some cases, representation at tribunal court

All our advice is completely free of charge, impartial and confidential.  We employ solicitors and legally trained advisers so you know you're getting the best possible help.

There's no need to wait for an appointment, just come along to one of the drop-in clinics below and see one of our advisers, normally within 15 minutes. If you have any benefit letters please bring them along, even if you haven't opened them yet.

    Drop-in Locations

    The Speakeasy

     

    Monday 10.00 - 12.30
    166 Richmond Road
    Cardiff
    CF24 3BX

    Rumney Partnership Hub

     

    Tuesday 14.00 - 16.00
    Llanstephen Road
    Cardiff
    CF3 3JA

    Powerhouse Hub

     

    Wednesday 13.00 - 16.00
    Roundwood
    Llanederyn
    Cardiff
    CF23 9PN