Welfare benefits advice

Our drop-in clinics can help you to claim your correct benefit entitlement and find greater financial stability.  We can empower you to challenge incorrect and unfair decisions of the Department of Work and Pensions, your local authority, and JobCentre Plus. We can help you to:

  • Calculate your benefit entitlement and make a claim

  • Challenge unfair and incorrect decisions made by the DWP and local authority, including stoppages and overpayments

  • Support you through the appeal process including written submissions and, in some cases, representation at tribunal

All our advice is completely free of charge, impartial and confidential.  We employ solicitors and legally trained advisers so you know you're getting the best possible help.

There's no need to wait for an appointment, just come along to the clinic below and you'll see one of our expert advisers on a first come, first served basis.

If you have any benefit letters please bring them along, even if you haven't opened them yet.


Monday 10.00 - 12.30
166 Richmond Road
CF24 3BX

Tel: 029 2045 3111